General Advocacy

Are you finding it difficult to put your views across or feel you aren't being listened to in relation to a particular issue or situation?   Our General Advocacy Service can support you to have your voice heard with issues such as accessing a service and or making a complaint.  It is available to anyone in the city of York, over the age of 18, who has a disability, mental ill-health or is disadvantaged or vulnerable.

Our Advocates are all trained professionals and the service is free, confidential and independent.    

Our Advocates can help you:

• in the short-term with a particular issue or situation
• have your voice heard by supporting you to speak up for yourself or give your views
• access services that can support you with your health, well-being or independence
• write letters, make phone calls, arrange and go to meetings
• we can support with child protection proceedings brought by the City of York Council. We do not replace solicitors, but we can explain the proceedings, and support you with relevant hearings and meetings.

Our Advocates can't:

• work with you long-term
• give advice
• make decisions for you
• offer emotional support or counselling
• we cannot represent you in private court cases

How the service works:

• You can refer to the service by filling in the form below or by calling us on 01904 414357.  

  Please note we are currently closed to new referrals. If possible we will signpost you to another service who may be able to help you in a timely fashion

Confidential Referral Form

Only fill in the form below if you are making a self-referral

• If you wish to make a referral about yourself please fill in the online form below or give advocate a call on 01904 414357
• If you are a professional please click the link to download the full referral form and follow the instructions at the top of the form.
• If you are family member or friend please click the link above to download the full form or give us a call on 01904 414357 for more details

Highcliffe House
Highcliffe Court
York
YO30 6BP